Frequently Asked Questions
How do I place an order?
Browse our collections, add your desired items to your cart, and complete checkout. You’ll receive a confirmation email once your order is successfully placed.
How long does shipping take?
Orders are processed within 1-3 business days and typically arrive within 3-7 business days via Standard Shipping. See our Shipping Policy for full details.
Do you ship internationally?
We currently ship within the United States only.
How can I track my order?
You’ll receive a tracking number by email once your order ships.
What is your return policy?
Unused, unopened items can be returned within 14-30 days of delivery. See our Returns & Refunds page for full details.
Are your products safe to use?
Our products are dietary/wellness supplements. They are not intended to diagnose, treat, cure, or prevent any disease, and have not been evaluated by the FDA. Consult a doctor before use, especially if pregnant, nursing, or taking medication. See our Health & Product Disclaimer.
Is there an age requirement to purchase?
Yes, you must be at least 18 years old to purchase from our store.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover credit/debit cards, as well as PayPal, Apple Pay, and Google Pay. All transactions are processed securely at checkout.
How do I contact customer support?
Email support@rxwellspro.com. See our Contact Us page for additional information.
Can I change or cancel my order after placing it?
Contact us as soon as possible at support@rxwellspro.com. We can only make changes before an order has shipped.